Kong Seng Ticketing Service is the operator of this website. The ticket is sold or issued by Kong Seng Ticketing Service as agent for and on behalf of the organization, management or promoter responsible for the event (the "Promoter"). All claims are the sole responsibility of the Promoter and to the extent permitted by law. Kong Seng Ticketing Service has no liability to you. The following are Conditions of Sale (including any resale or subsequent assignment):

  • This ticket may not, without the prior written consent of Kong Seng Ticketing Service and the Promoter, be resold or offered for resale at a premium (including via on-line auction sites) or used
  • for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may be refused admission.
  • Entry will be refused if tickets are damaged, defaced, forged or copied in any way.
  • Booking handling fee will not be returned even when the promoter cancels the show.
  • Only the cardholder can pick up the tickets by showing the credit card which used to purchase the tickets. Any form of authorization is not accepted.
  • Travel to and from the Performance Venue is the sole responsibility of the ticket holder, therefore no refund or exchange will be permitted due to the alteration, late arrival, unavailability, postponement or cancellation of travel services by Land, Air or Sea.
  • When the show is delay or canceled because of bad weather (typhoon/ storm), we will execute tickets change or refund according to the organizer’s instruction.
  • Macao law shall govern the sale of all tickets and you agree to submit to the exclusive jurisdiction of the Macao courts.

Privacy Policy

  • Privacy & Security
    • MacauTicket.com wants to ensure that you can purchase with complete confidence online. We keep your information secure by utilizing Secure Sockets Layer (SSL) encryption and processing your credit card details securely over the Internet using an accredited Internet payment gateway. With the combination of 128bit SSL encryption at our website and a secure browser at your end, you can be rest assured that your credit card and anonymity are protected.
  • Privacy Your personal information is important to us
    • Macauticket.com recognizes that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take this seriously. We pledge to protect your privacy and the confidentiality of all your personal information, which will only be used for your booking.
    • Unless you give us explicit consent to act, otherwise your personal information will not be used for any other purpose than intended. We will not supply or sell your details to any third party.
    • Macauticket.com will only use your contact information for notices of show change and promotion information. We also provide options for you to choose to receive information or not.


  • By browsing and using this website, a user shall be deemed as having acknowledged and accepted that use of this website will be at his/her own risk. MacauTicket.com shall not be liable for any direct, indirect, incidental, consequential or punitive damage or damages for loss of profits or loss of revenue arising out of use or browse of, or failure to use, this website.
  • MacauTicket.com assumes no responsibility or obligation for any mistake or omission of the contents contained in this website. To the extent permitted by law, MacauTicket.com accepts no responsibility and assumes no liability for any damage or injury arising out of use or browse of this website, or any failure, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, failure of communication lines, interception of transmission messages, software or hardware problem (including but not limited to loss of data or compatibility problems), theft, destruction or alteration of the website, or any breach of contract, tort, negligence, or any other complaints arising directly or indirectly from using or browsing this website, or from uploading, downloading or posting any data, words, images or other materials or information to or from this website.

Other Terms

  • Kong Seng Ticketing Service reserves the right and privileges to alter, change, amend any rules and regulations herein contained in our website and webpages, without prior notice.
  • If any single seat leaves beside your chosen seat(s), Macauticket. Com will have the right to re-allocate yours.
  • In the event of any discrepancy between the Chinese version and English version of these terms and conditions, the Chinese version shall prevail.
  • In case of any dispute, Kong Seng Ticketing Service's determination shall be final.